Warranty Claim Warranty Claim

Need help? File a claim to get support and resolution. Need help? File a claim to get support and resolution.

Start by verifying your product — we’ll fill in the rest to save you time.

Where to find my serial numbers?
Warranty Information

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How to file a Warranty Claim?

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Verify Your Warranty

Choose one option to begin:

Serial Number

Registration Number

This is a required field.

Owner’s Last Name *

This is a required field.

ZIP Code *

This is a required field.

I don't have a registration

Owner’s Information

First Name

Last Name

Phone Number

Email
Dealer Information

Purchase Channel

Dealer Name

Dealer Phone Number
Installation Location

Address

City

State

ZIP Code
Product Information

Serial Number

Model Number

Purchase Date

Invoice Number

Installed Date

Application Type

Installation Type

Registration Date

Registration Number
Installer Information

Installer Name

Installer License Number

Installer Phone Number

Installer Company Name

Installer Company Street Address

Installer Company City

Installer Company ZIP Code

Product Registration

Product Information

Serial Number*

This is a required field.

Model Number*

This is a required field.

Purchase Date*

This is a required field.

Invoice Number*

This is a required field.

Installed Date*

This is a required field.

Proof of Purchase Invoice or receipt

This is a required field.

Owner’s Information

First Name *

This is a required field.

Last Name*

This is a required field.

Phone Number*

Email*

Installation Location

Address*

This is a required field.

City*

This is a required field.

State*

This is a required field.

ZIP Code*

This is a required field.

Dealer Information

This is a required field.

Dealer Name*

This is a required field.

Dealer Phone Number*

I confirm that the information provided is accurate to the best of my knowledge.*

I agree to the Klimaire Warranty Terms & Conditions.*

Once submitted, you’ll receive a confirmation number and a copy of your registration by email.

Upload Required Documents

Proof of Purchase Invoice or receipt

Choose file

Allowed formats: png, jpg, pdf.

This is a required field.

Proof of Installation Not required for DIY units/ PTAC

Choose file

Allowed formats: png, jpg, pdf.

This is a required field.

Diagnostic Report Technician invoice confirming the issue

Choose file

Allowed formats: png, jpg, pdf.

This is a required field.

Nameplate Sticker Showing Model Number & MPN Found on the unit’s silver label. Shows both model and manufacturer part number.

Choose file

Allowed formats: png, jpg, pdf.

This is a required field.

Failed Component Details

Serial Number of the failed unit*

This is a required field.

Model Number*

This is a required field.

Reason for Failure*

This is a required field.

Service Performed*

This is a required field.

Notice: Purchase dates and invoice numbers will be subject to verification by Klimaire—please ensure they match your original proof of purchase to avoid delays or warranty issues. All units must include installer information for warranty validation, except for Klimaire DIY and Packaged Terminal Units, which are self-installed and do not require professional installation.

Warranty Claim Warranty Claim

Need help? File a claim to get support and resolution. Need help? File a claim to get support and resolution.

Verify Your Warranty

Choose one option to begin:

Warranty Details

Owner’s Information

Dealer Information

Installation Location

Product Information

Installer Information

Product Registration

Product Information

Owner’s Information

Installation Location

Dealer Information

Installer Information

Registration Complete

What Happens Next?

Contact & Service Info

Current Contact Information

Technician Working on the Unit

Upload Required Documents

Failed Component Details

Case Number:

Do you have questions? Contact us. We are here to help.

Products

Info

Warranty

Dealer

Warranty Claim Warranty Claim

Need help? File a claim to get support and resolution. Need help? File a claim to get support and resolution.

Where to find my serial numbers?

Warranty Information

How to file a Warranty Claim?

Verify Your Warranty

Choose one option to begin:

Warranty Details

Owner’s Information

Dealer Information

Installation Location

Product Information

Installer Information

Product Registration

Product Information

Owner’s Information

Installation Location

Dealer Information

Installer Information

Registration Complete

What Happens Next?

Contact & Service Info

Current Contact Information

Technician Working on the Unit

Upload Required Documents

Failed Component Details

Case Number: